lmd.

whatacrayday:

Dear Ms. [I’ll keep it confidential],

As promised, here is the letter I was planning to send to FedEx Corporate. I have never felt the need to file a complaint with a company before, but after everything that I recently experienced with FedEx, I felt this letter deserved to reach your…

the most redonk customer service story you’ll hear today.

sadly…it does not shock me. i’ve experienced similar problems in the past.